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      Privacy Notice

      About this Privacy Notice

      At Securitas we respect your integrity.

      This privacy notice ("Privacy Notice") describes how Securitas AB, reg. no. 556302-7241 ("Securitas", "we", "us" or “our”) collect and process personal data about you as a visitor when you browse Securitas Group’s webpages (the “Webpages”) and/or any of our external channels (such as through social media) and submit personal data to us in order to come in contact with us or to receive information and materials from us;

      The purpose of this Privacy Notice is to provide users of this website ("you") with information on how Securitas Group processes your personal data.

      Please note that the Webpages may contain links to non-Securitas Group webpages. The Securitas Group is not responsible for the privacy policies or practices of such webpages.

      Responsibility for the processing of personal data

      Securitas AB, reg. no. 556302-7241, is the controller of the personal data processing. This means that we are responsible to ensure that the processing is compliant with applicable laws in relation to personal data. Please find our contact details at the bottom of this document.

      Details of processing

      In the table below, please find information about the categories of personal data that may be processed by us, for which purposes we process such information, what our legal bases are for that processing and for how long we process your personal data.

        Online visitors
        Identify and contact data: Your name, address, e-mail address, phone number, what company you represent, title, country, browsing information (e.g. IP address) and any other information you decide to share with us.
      Personal data Marketing and communications data: Information on when you receive and read marketing communications from us, open email/click data, newsletters requests, events you attend and marketing and communication preferences. Additional information about the personal data we process in connection with marketing is included with the marketing communications we send you and your interaction with us (clicks, your navigations on the website, anything submitted by you to our chatbot as part of a conversation).
        Technical and browsing data: Your use of our websites, language used, IP address (including information about the company that provides the IP address), log data, device data, unique device identifies, cookies and other data linked to a device, data usage of our websites and/or user generated data.
      Purpose To accommodate your request (e.g. reach out to you or share requested information with you) and to build a client profile including related profiling such as engagement scoring (e.g. on the basis of preferences, behavior on website, interaction with Securitas’ content) for direct marketing purposes for existing and prospective clients, promoting our services and identifying ways to improve and expand our services. If permissible under applicable marketing legislation, we will process the personal data for the Securitas Group’s marketing purposes which might include sharing the personal data with other companies within the Securitas Group for their independent use. We may record conversations with the chatbot for performance measurements, quality improvement and troubleshooting.
      Lawful basis Legitimate interest and, for the marketing, consent.
      Retention time As long as is necessary to complete your request or until the withdrawal of your consent. Chatbot conversations may be stored for up to 13 months. 
       


      Securitas uses profiling in limited circumstances relating to our marketing activities. We combine data obtained to build the client marketing profile which helps us determine what products and services might be of interest to you as a client or prospective client and when you might be ready to make a purchase based on repeated interaction with our websites, emails, and content (e.g. on the basis of engagement scoring derived from your interaction with our content such as open clicks, webforms sent, etc.).

      For instance, if we see that you are regularly viewing articles dedicated to small and medium enterprises on our website, and you clicked on our advertisement for small and medium enterprises we may tailor our web content to your interests.

      The automated solution profiles the information to evaluate your interest in our service offerings and/or promotions. This enables us to identify and target prospective clients and/or business partners and aims to provide you with relevant and timely content based on your indicated interests. Securitas’ marketing and sales personnel are involved in this process and no automated decisions are made that would result in legal effects or similarly significantly affect an individual.

      For this purpose, we store one or more cookies on your end-device, with the help of which we collect information for marketing and optimization purposes, which in turn is stored and further processed on the third-party servers. The collected information can be combined with your further details as our current client or which you voluntarily leave on our website by analysing the information about your online behavior and your interactions with Securitas’ content, for example by accepting cookies and similar technologies via our cookie banner, to create a client profile.

      You can always object to the direct marketing and related profiling, and we will always respect your decision. You can also always withdraw your consent to prevent your personal data being used this way at any time using the Cookie Settings. To learn more about deleting cookies, please see our Cookie Policy.

      When using chatbot on our website, you are interacting with a generative AI. This technology allows us to provide automatically generated responses to your inquiries. While the chatbot is trained to be informative and comprehensive, please note that it is continuously being improved and refined.

      Who we share your personal data with

      Service providers and subcontractors: Your personal data may be processed by our service providers and/or subcontractors (including but not limited to data storage service providers, developers, customer research and operations management companies, technical support and maintenance of the service) on instruction from Securitas. All service providers and subcontractors act as Securitas’ personal data processors and are under contractual arrangements only allowed to process data for the purposes as set out above. Furthermore, the personal data processor (service provider or subcontractor) and those acting under instructions of the processor will not access more personal data than is required for the performance of the service covered by the agreement with Securitas.

      Securitas Group: Your personal data may be processed by companies within the Securitas Group that provide services to Securitas such as product development, service delivery, support and administration. In such case, Securitas Group companies act as Securitas’ personal data processor or joint controller with Securitas. The personal data processor or joint controller may only process personal data in accordance with the purposes or instructions provided by Securitas for the processing. If permissible under applicable marketing legislation, we may also share your personal data to other companies within the Securitas Group for their use as independent data controllers.

      Government agencies: Securitas may share your personal data with government agencies (such as the police, the tax authority or other authorities) if we are required by law to do so, or if you have agreed that we do so. We may also share your personal data with government agencies when we believe in good faith that it is necessary to protect our rights, protect your security or the safety of others, investigate crimes, or respond to a government request. Government agencies that receive your personal data will be the data controller for such processing, which means that it is not Securitas who governs how your personal data, if shared with an authority, is processed. Thus, if your personal data is shared with authorities, this Privacy Notice will not cover that processing.

      Other third parties: Securitas will not sell, trade or in other ways forward your personal data to third parties outside the Securitas Group unless you have given a separate consent.

      Where we are processing your personal data

      Securitas Group: We may share your personal data to our subsidiaries or affiliated companies for the purposes set forth in this Privacy Notice. You consent to our transfer of your personal data to our subsidiaries or affiliated companies that may be established in a country outside the EU/EEA (i.e. a so-called third country), including countries which the EU Commission does not consider to have an adequate level of protection for personal data. Please be aware that countries which are outside the EU/EEA may not offer the same level of data protection as the EU/EEA and, thus, you may not have the same rights as under the laws applicable to us.

      Third party service providers: The personal data that we collect from you may be transferred to and processed by a third party service provider established in a country outside the EU/EEA (i.e. a so-called third country), including countries which the EU Commission does not consider to have an adequate level of protection for personal data. In such case we will take all necessary steps required under applicable law in order for such transfer of your personal data across borders to be compliant with applicable law. We will only transfer your personal data to a country outside the EU/EEA where; (i) the EU Commission has decided that the third country ensures an adequate level of protection, or (ii) where the transfer is being safeguarded by the use of EU model clauses (under Article 46.2 in the General Data Protection Regulation (2016/679) ("GDPR")).

      We may transfer your personal data to third party service providers established in countries outside the EU/EEA. You can find further information about the rules on data transfers outside the EU/EEA, including the mechanisms that we rely upon, on the EU Commission’s webpage.

      How we protect your data

      Securitas takes appropriate technical and organizational measures to protect your personal data and Securitas is constantly working to protect your personal data from accidental or unlawful destruction, loss or alteration, unauthorized disclosure of or unauthorized access to the personal data transferred, stored or otherwise processed by Securitas.al data transferred, stored or otherwise processed by Securitas.

      Your rights

      We respect your integrity and your rights under legislation related to the processing of personal data. The rights you have mean that you can request a copy of the personal data we process about you, you can request incorrect information about you to be corrected and even under certain conditions you can request erasure of information. You may also in some cases have the right to object to Securitas’ processing of your personal data and to exercise your right to data portability.

      Changes to this Privacy Notice

      We reserve the right to change this Privacy Notice. If we make material changes to this Privacy Notice, we will notify you by announcing the update of the Privacy Notice online or in another appropriate manner inform you of the updated version. This Privacy Notice was last updated on December 6, 2024.

      Complaints and Contact information

      If you have any questions regarding the processing of your personal data, this Privacy Notice or otherwise have comments on Securitas’ processing of your personal data, please contact our privacy team on:

      Privacy team:

      Securitas AB
      Att: Data Privacy
      P.O. Box 12307
      102 28 Stockholm
      Sweden
      E-mail: privacy@securitas.com


      Data Protection Officer:

      Securitas AB
      Att: Data Protection Officer
      P.O. Box 12307
      102 28 Stockholm
      Sweden
      E-mail: dpo@securitas.com

      You also always have the right to lodge complaints to your Data Protection Authority if you have objections in relation to our processing of your personal data.

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